XONE Privacy Policy
Last updated May 19, 2024 (UTC)
Thank you very much for choosing XONE.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By using our website and services, you acknowledge that you have read and understood this privacy policy. This includes the General Data Protection Regulation ("GDPR") in the European Economic Area regarding the personal data we collect.
The information we collect
We may collect and process the following personal data about you:
Information you give us, which may include:
Information about you that you provide by filling in forms on our website or by communicating with us by phone, email, or otherwise.
If you are a developer using our products or services, we may receive and process the following information about your end users:
"End-User Technical Information": This refers to technical information related to the end user's mobile device or computer, such as: device type, operating system.
End-user technical information, end-user transaction information, and optional end-user information are collectively referred to as "End-User Information".
How we use your information
The information we collect:
We will use this information within our legitimate interests, which we have considered not to surpass your rights:
- To manage our website and internal operations including troubleshooting, data analysis, testing, research, statistics, and surveys.
- To keep our website secure.
The information we receive from other sources:
We may combine this information with the information you provide to us and the information we collect about you, to use within our legitimate interests (we have considered these interests not surpassing your rights). We will use this combined information for the purposes mentioned above (depending on the type of information we receive).
Third-party SDKs
Clarity and Google Analytics
We use Clarity and Google Analytics, both third-party services, to analyze our website traffic and user behavior. These tools help us improve your online experience.
Clarity:
- Usage Purpose: To provide insights into user behavior and website usage.
- Information Collected: This includes, but is not limited to, mouse clicks, scrolling behavior, time spent on pages, and the pages visited.
- Privacy Policy: https://clarity.microsoft.com/terms
Google Analytics:
- Usage Purpose: To analyze how users interact with our website, thus improving our services.
- Information Collected: This includes the date and time of visits, pages viewed, operating system, browser type, and more.
- Privacy Policy: https://policies.google.com/privacy
If you do not wish your website visit information to be tracked by Clarity or Google Analytics, please visit the following links to learn how to opt-out:
Please note that opting out of Clarity or Google Analytics might affect your user experience as we rely on collected data to improve our services.
Legal Basis:
We will only collect and process personal data when we have a legal basis to do so. Legal bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you, e.g., to operate the website or to provide any products or services you have requested) and “legitimate interests”. We rely on our legitimate interests as our legal basis only when these interests are not overridden by your impact (unless we have your consent or our processing is otherwise required or permitted by law). If you have questions about the legal basis upon which we process your personal information, please contact us at [email protected]
Who we share your information with
We may share your information with selected third parties, which may include payment processing providers like AdMod, who provide secure ad delivery services.
We will disclose your personal information to third parties:
- In the event of us selling or buying any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets under the terms of this privacy policy.
- If XONE or substantially all of its assets are acquired by a third party, in which case personal data held about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of service, terms of use, and other agreements; or to protect the rights, property, or safety of XONE, our customers, or others.
How we respond to DNT signals
Your browser setting may allow you to automatically send a "Do Not Track" signal to websites and online services you visit. When we receive a DNT signal from a visitor's browser, we do not change our practices because we do not track our visitors to provide targeted advertising. To learn more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Public Forums
We may from time to time provide chat rooms, bulletin boards, newsgroups, and/or other public forums. Any information disclosed in these areas becomes public information, and you should exercise caution when using these forums and avoid posting any personal information.
Children's Safety
This site is only for use by persons at least 16 years old. By using this site, you confirm you meet this requirement. If you are under 16, you confirm you have permission from a parent or guardian before using this site or sending us personal information.
Payment Processing
Payments made on this website are processed by Apple Inc. You will provide credit or debit card information directly to Apple which operates a secure server to process payment details, encrypting your credit/debit card information and authorizing payment. The information you provide is controlled by Apple's own privacy policy and terms and conditions.
How long we retain your information
We retain personal data for any period during which you express interest in our products and services as long as you have an account with us to meet our contractual obligations to you, and thereafter for a period of time to identify any issues and resolve any legal proceedings. We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our services. You cannot be identified from the information used for these purposes.
EU Citizens' Rights Under GDPR
In certain situations, you have the right to:
- Obtain a copy of your personal data we hold
- Request us to correct or delete the personal data we hold about you
- Request us to restrict the processing of your personal data (for example, while we verify or investigate your concerns with this information)
- Object to further processing of your personal data, including the right to object to marketing
- Request to transfer the personal data you have provided to a third party
- You may at any time choose not to allow us further access to your location data by sending an email to [email protected]
- Your right to withdraw consent:
- If the processing of your personal information is based on your consent, you have the right to withdraw that consent at any time by sending an email to [email protected] without prejudice
You can also exercise the above rights at any time by contacting [email protected]. We will respond to your request within a reasonable timeframe. Please note, in certain circumstances, these rights may be limited according to applicable law.
We welcome the opportunity to address any GDPR concerns you may have directly. Please contact [email protected]. However, you also have the right to seek assistance from your local data protection authority (for EU data protection authorities, please visit
European Commission - Data Protection Authorities
Changes to this policy
Any future changes to this privacy policy will be posted on this page.
Contact Us
Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed via email to:
[email protected]